Tom,
My curiosity is always peeked by those who advocate for retaining an horrendous architectural feature.
While I'm note an advocate for consensus architecture, like obscenity, I think golfers recognize horrendous features when they see them.
What puzzles me is why an architect, after hearing of the problems created by a given feature, doesn't review and remedy the situation if he feels it's merited.
Controversial features are NOT inherently bad features.
But, there are features that are in need of review and alteration.
Most amateurs aren't good enough to control spin and most aren't capable of precise distance control, so why create a feature which will unduly penalize a good shot that either has too much spin or isn't precise. And why invoke that penalty when the golfer can't see the danger ?