Being a Superintendent I'll throw out my perspective. What I hear is that the membership wants to know what's going on, and the membership should know what's going on. So, I go through an array of ways to inform the membership of projects, cultural practices, etc... We use email blasts, Grounds Committee members (at least the ones that are willing to take the information from meetings to members), and I do a blog as well. As for sitting in my office writing these items, it's always done at the end of day or when it's feasible. If I can be outside and need to be outside, that's where I'm at. We have to budget our time adequately, as one stated to make time for the course as well as our family. And, as important as the golf course is family doesn't come second.
Anyway, for the longest time I would only send out emails and explain what was taking place, comments I would get back were; I don't care, too long of an email, and great information keep it coming. Different audiences with different needs. That's how I got to the blog. I do continue to send out emails but leave the technical and long winded explanations, I put those in the blog. I will remind the members at the end of the email that more technical and detail information is placed in the blog. I feel this has made some headway, allowing and getting those that just want a quick read to read but, also those that want the detailed information the ability to access it. And be able to access it whenever they want. Recently instead of writing a long winded item for our monthly newsletter I'll put a link to the blog and let them know a variety of items are place there for their reading pleasure.
Communication is key but as we know not all will care or read it. A situation in past has shown me how important communication is and will continue to be. We had a situation arise and members we stating that they were never informed of what was going on. So, my Chairman and I went through all old emails sent to the membership as well as committee and compiled a binder full of material (informational emails, reference articles, etc.) that showed dates and times when all was sent out. Got those that were claiming nothing was sent out to idle down pretty quick.
Everyone goes about it in a different way, but I as the Superintendent am only the care taker of their club. My responsibility is to protect their asset and give them the conditions they desire. And along the way I feel it's my duty to communicate how it's being done, whether or not they read it or not. If anything it gives me a pretty good chronological database for projects, cultural practices, etc... as to when they were done and how they were done.