Adam,
If you sat down with him, or golfed with him, you could probably learn about that living thing we call a golf course. Since you are here to learn about golf courses, what would be so bad about getting a 4 hour one on one session?
Here is a different perspective....and I hope it doesn't sound like I am bashing my good friends Ken and Baxter...
However, Pinon is at least 15 years old. It was built in a time of simpler irrigation systems in general. It was built at a time when Municipal Courses were typically built on less than desireable budgets.
Ken and Baxter pride and prided themselves on building great, affordable golf courses. As a result of all of the above, based on what I have seen their work, they put in less irrigation than say, a Larry Rodgers would recently, especially given your desert climate.
Between those two factors, I surmise that the irrigation system is not very sophisticated, compared to what is available for increased control today. I further surmise that as a result, your super needs to overwater some areas of the course to achieve proper watering elsewhere - i.e. to keep grass alive in your high desert climate. With a typical system, this means overwatering the middle to get the edges. For that matter, the most expensive systems split control between greens, surrounds, approaches and fairways, because each has such different water needs. I bet Pinon has none of these upscale features in their irrigation.
Thus, "firm and fast" which is difficult to achieve under the best conditions is most likely very, very, difficult at Pinon Hills, and probably not worth his job to achieve, when most of his customers want green anyway. Thus, if your super is telling you it just isn't possible, its probably very true - in his case. While those of you in the Northeast may scoff, you may not realize just how different it is to grow grass in various climates around this great, and geographically diverse nation of ours.
As to the discussion about who reads this in the biz and why they don't contribute - this is a perfect example. While Adam is being as nice as possible about a confrontation, I would say the general perception the architects I know who read this is that you guys don't have a clue as to everything that goes into a golf course. You look at it through a very narrow prism.
I hope I do enlighten posters with my professional perspective, while at the same time, I don't want to "cross the line" (that you guys think shouldn't exist anyway, but which I do) of critiquing another architectects work without a thourogh knowledge of all the facts.
I could very well be wrong in my suppositions. I have a great respect for both Baxter and Ken, and the great work they put out there all the time. After all, I do compete directly against them and know how often they, and their reputation beats my sorry ass!