Peter, I hope that's not true! Or maybe just reflective of a general decrease in etiquette and politeness in society.
I recall 12 year old me writing RTJ a letter, and getting a nice letter in return encouraging me to follow my dreams. (I found out later it was probably Roger Rulewich, but still.....) And, my local gca, Killian and Nugent inviting me into the office to see what it was like.
In the last few months alone, I have spent a few hours in person or on the phone trying to return that favor and business SOP of returning every call, answering every email. I am just presuming, most gca's do that as well, but of course, I have no way of knowing.