Lou--
I actually like where I live and my customers who are also my friends. Most of them don't care about the things we discuss on this website. I do listen to their views about course conditions. It's my job and business. I bring up some of the thoughts expressed in this thread when appropriate. I will say that means that most of the time I just listen and keep my mouth shut. Many want green grass with no brown spots and we give it to them when we can. In other seasons we give them dormant brown grass and firm conditions (my personal favorite) because that is what natural forces give us and not something we control.
This thread has a political dimension, so allow me to make a political analogy. Golfers views about golf and what golf courses should look like are often as deeply felt and believed as what they think about politics, government, taxes, morality, sexual preferences, whatever. No amount of discussion, no matter how logical and informed, will change their views. I accept that, listen to what they say, and try to balance our maintenance meld to enhance their pleasure with many others views of other golfers, including me, as well as we can to make golf enjoyable to the most people we can. What I personally think or like is a minute part of the overall mix.
To extend the political analogy, I've read some of your views about politics and your approach to some environmental issues, opinions you have posted in this discussion group. If we had the chance to talk, I don't think we would agree about much politically, with the exception of environmental issues. On that subject we'd probably find ourselves preaching to the choir. I'm also fairly certain that if we dumped those subjects and talked about golf, we'd have a good, lively, and enjoyable discussion. I don't know you and none of this matters much in the overall scheme of things. It's what we enjoy doing. And not unlike almost all discussions among golfers about golf and other things they enjoy.
If I learn something useful, I'll use it. If our customers tell us what they like, we'll probably try to give it to them. Not always possible, but we'll listen and respectfully explain why not.