Keith, we educate our members constantly but here are just a couple quick points. I've been educating my members on ball marks longer than I care to remember, they still can't fix one correctly, yet they constantly ask what's up with the ball marks. Carts, can you please keep carts 30 feet from greens and tees (think they can accomplish this difficult feat???) NOPE! I never stop trying to educate them on everything we do and why we do it to meet the expectations they desire and believe me we hear a lot of desires but what hope do you have to clue these folks in on real agronomic principles when they can't do something as simple as fix a ball mark properly.
Members drive the bus, I just try to keep it running for them.
Anthony,
I fixed a minimum of three, plus my own, on every green today.