A. G. Crockett:
What Tom Fazio means by "better" is something he has very much gotten into and explained (or tried to) through the years. Broadly, he says that better means something that makes more golfers feel happier or feel they have truly enjoyed themselves et al. It is essentially a "contentment" factor or barometer applied to golf and architecture-----generally greater contentment translates into better or best in architecture.
Fazio is by no means unique in saying and proposing that very thing (those very same thoughts and remarks) as most all architects throughout the history of golf have said the very same thing!
However, THAT too begs a massive question and I think that could be framed rather simply in the age old question ---- WHO leads and WHO follows?
In my opinion, this dynamic about who leads and who follows is something that can be applied to almost anything and golf and architecture is no different.
Fazio has said a number of tims, including in print, that he knows what golfers DON'T LIKE and therefore he does not give them things they don't like!
That sounds pretty logical and reasonable, doesn't it? However, I very much doubt even Tom Fazio really knows what all golfers DON'T LIKE! I doubt anyone does and therefore they should never make such assumptions and presumptions, at least in as general a context as Tom Fazio has (including in print). It would probably be more appropriate for Fazio to say he would prefer to give golfers things that never annoy them or piss them off or even make them really think because he doesn't want to be the brunt of golfers' annoyance or criticism, not even a little bit!
Perhaps we need to consider that it may be true to say (at least to a fair degree) that many golfers never will know what real enjoyment is in golf and architecture unless and until then can really understand what annoys them too-----and just as importantly, WHY.
This gets into the whole subject and philosophy of "controversy" or the "controversial" in architecture which some architects actually felt and wrote was the ultimate ideal in golf and architecture. Clearly that has to mean some combination of annoyance or even confusion along with enjoyment or satisfaction with golf and architecture. In other words, where some were or are looking to produce a total "contentment factor" in architecture with no real annoyance or confusion included, others were looking to create and produce a pretty interesting "controversy factor" that very much included, even needed, some degree of confusion or annoyance on the part of the golfer!
It may not be much other than the old adage---it takes the rainy day to make the sunny day even better and more enjoyable in the end! Is that true? I can't really see how it couldn't be. It sure is for me.
I think those few architecture who really embraced the concept and philosophy of dedicated "controversy" in architecture are the great ones----the LEADERS, if you will. They were not the ones intimidated by the idea of pissing someone off with their courses and architecture. Clearly Crump was that way----he actually reveled in it. Did he look at it as part of this massive dynamic I'm trying to articulate here? Probably not but what does it matter because he did it anyway?
The idea is golfers themselves probably shouldn't be viewed as the leaders in what-all golf architecture offers to them or doesn't offer them. To be optimistic about it and about them it should probably be that way because they may not really know what they want unless and until the entire spectrum of what-all golf and architecture can be has been shown to them for their longterm analysis and opinion.
"Golf and Golf Architecture is a great big thing and there really is room in it for everyone" (The Big World Theory), but in my personal opinion it is the golf architects who need to be the LEADERS and not the FOLLOWERS of their consituencies (the golfers)! And further the ones who were and are the real leaders somehow understood the importance of controversy (even including confusion and the occasional annoyance from golfers)
If all of that is true, the next step is to analyze very, very carefully what it exactly is it that confuses and annoys golfers about architecture, even if momentarily, and as importantly WHY, but yet ends up somehow being ultimately enjoyable, perhaps even more enjoyable, and even famous and enduringly respected!