Mike Young,
I agree with you.
It's a delicate balance, one that's more akin to a hand in glove approach, as opposed to an independent consultant.
But, on balance I think the net result is a positive one.
The "process" tends to be gradual rather than sudden and constructive criticism tends to be subtle, certainly non-invasive.
But, let me present the process in a different light.
Superintendent A, who's been given his marching orders by his previous green chairman of 8 years, suddenly has a new green chairman, and the new green chairman has ideas that are radical, which may harm the golf course, and, the new green chairman is convinced that he's right.
The Superintendent essentially works for the Green Chairman.
The Superintendent knows that if he implements his new marching orders the golf course will suffer and his job may be at risk.
But, the new Green Chairman is very stubborn and dismisses the Superintendents concerns and advice.
Enter the USGA.
Few Green Chairman are willing to go toe to toe with the USGA Turf Advisory Service.
When you consider the interrelationship of the cast of characters listed below:
1 An experienced knowledgeable Superintendent
2 Rotating Green Chairman (? experienced, ? knowledge)
3 Rotating Boards (ditto)
4 Fads
5 TV's influence
6 Club politics
7 Normal Member discontent
8 Aberrant Member discontent
The USGA can be a very stabilizing factor.
Dramatic change is usually achieved when a NEW Superintendent is hired and rarely because everyone at the club has a "light bulb" moment.